Ep. 7 - Kellie Rittenhouse on Facing Setbacks, Learning Constantly, and Team Collaboration

This episode’s guest is Kellie Rittenhouse, Director of Aviation at Hangar Aviation Management. 

Kellie started work in the aviation world at an FBO, and has since held a wide variety of positions, including customer service rep, charter salesperson, scheduler/dispatcher, and flight operations center manager, just to name a few.

She’s an FAA Licensed Dispatcher and Certified Aviation Manager, and has served on numerous committees and boards, including the National Business Aviation Association Scheduler’s & Dispatcher’s Committee, the Advisory Council, the CAM Governing Board, and the Michigan Business Aviation Association Board of Directors.

In this episode we talk about Kellie’s career progression, some of the setbacks she’s faced, her passion for customer service and fostering team collaboration, and more.

Ep. 6 - Gene Bishop on his Army Career, EMS Flying, Aviation Safety, and Careers in Aviation

This episode’s guest is Gene Bishop, who is currently Captain and Department Safety Manager at a private flight department, flying Gulfstream G-IVs and an AStar helicopter in Birmingham, Alabama.

Gene was born and raised in Los Angeles, is a former US Army aviator, both helicopters and fixed-wing, and an Operation Iraqi Freedom veteran.  He flew EMS helicopters for ten years, and also manages several large Facebook groups dedicated to promoting aviation safety and helping aviation professionals chart their career paths.

In this episode we talk about Gene’s own career path through the US Army and various roles, including as an EMS pilot, some of the stories he has about aviation safety, his advice for aviation professionals in figuring out their career path, and much more.

Ep. #5 - Brad "B-Rad" Elliott of Desert Jet on Never Saying No and Why Service is King

This episode's guest is Brad “B-Rad” Elliott, who is General Manager at the Desert Jet Center FBO, which he was involved in opening, and he is also a Bahamas Flying Ambassador.  He’s been in business aviation for 16 years, including positions in customer service, marketing, sales, and more.

He’s planned trips around the world in small private jets and turboprops, has a private pilot license, and has volunteered in various capacities in aviation, including serving on the NBAA S&D committee for 4 years, setting up static displays at various conferences, and being involved with many aviation charities. 

We cover how he got his start in aviation, some of the key skills that have helped him been successful in his career, how service has changed in business aviation, some of his favourite business resources, and more.

Ep. #4 - Sebastien Roy on Studying Physics, Defining Success, and Optimization in Aviation

This episode's guest is Sebastien Roy my cofounder, CEO and the person behind the original idea for Lean Systems.

Seb grew up in Sherbrooke, Quebec, in Canada, and did his undergrad, master’s and Ph.D at Universite de Sherbrooke in Physics, with his graduate work focusing on superconductivity.  

After his post-graduate work, he began working at AD-OPT, an operations research company specializing in solving optimization problems like crew scheduling for some of the world’s top commercial aviation companies.

He graduated from Founder Institute Montreal with me, which is where we met and he refined his idea for what would become Lean Systems, and convinced me to join as a cofounder.

As one would expect for cofounders, I have an immense amount of respect for Seb - he’s one of the smartest, hardworking, and thoughtful people I know.  This conversation is a bit of an introduction and background to Seb and Lean Systems, and how optimization works in commercial and business aviation.

Ep. #3: Greg Jarrett on Building a New Business and How to Use Data to Increase Charter Sales

This episode's guest is Greg Jarrett, who is the founder and CEO of STACK.aero, which develops cloud-based solutions typically powered by the Salesforce Platform for aviation and logistics companies.

Greg has worked as a charter salesperson all over the world, before turning software developer for the business aviation community, and he’s passionate about helping business aircraft operators stay at the front of the technology curve.